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THE BUCK ALWAYS STOPS WITH THE SERVICE TEAM

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THE CORE TENETS OF CUSTOMER SERVICE IN A HYPER-CONNECTED WORLD

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CUSTOMER SERVICE IS A CRUCIAL ASPECT OF HOW YOUR BRAND IS PERCEIVED.
THE BEST ANTIDOTE TO FRUSTRATION IS COMMUNICATION & RESPONSIVENESS.
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YOUR CUSTOMERS EXPECT TO ENGAGE WITH YOU IN THEIR PREFERRED CHANNELS.

MULTI-CHANNEL SUPPORT

Salesforce for Service Teams
With your customers reaching out from all over the web, your service model needs to be responsive & wide-reaching without reinventing the wheel for each type of channel available.
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"Great open communication, project management skills, and are willing to work with a company that is dynamic in nature."

Bryan Beck, CIO

Nephron Pharmaceuticals

FREQUESNTLY ASKED QUESTIONS

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The process of address customer questions should not be challenging. Service Cloud has wonderful 
capabilities that will make this process and easy as drinking a cup of coffee.

ANALYTICS

COMMUNITIES

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Communities in Salesforce
Gain deep insights that go beyond high-level dashboards, and unleash the power of AI onto your Salesforce data.

MAPS

Maps in Salesforce for Service Teams
Public-facing content acts as a knowledge gate between customer & agent, enabling customers to find the solution before submitting a ticket.

INTEGRATION

Salesforce Integration in a Service Environment
Many teams report huge productivity uplifts from mapping, scheduling & routing functionality plugged into the service process.
The lines are increasingly blurred between sales, service & finance. To succeed, your environment needs to be hyper-connected.

IMPLEMENTING BETTER, TOGETHER.

What makes your Salesforce project a

rip-roaring success?

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SUCCESS BEGINS WITH DEEP-LEVEL COLLABORATION
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QUALITY IS A
BY-PRODUCT OF INTENSITY
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VISIBILITY & TRANSPARENCY IS CRUCIAL

CONTENT FROM OUR TEAM

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KICK THE TIRES AND LIGHT THE FIRES. TALK TO US.

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