THE CORE TENETS OF CUSTOMER SERVICE IN A HYPER-CONNECTED WORLD
CUSTOMER SERVICE IS A CRUCIAL ASPECT OF HOW YOUR BRAND IS PERCEIVED.
THE BEST ANTIDOTE TO FRUSTRATION IS COMMUNICATION & RESPONSIVENESS.
YOUR CUSTOMERS EXPECT TO ENGAGE WITH YOU IN THEIR PREFERRED CHANNELS.
With your customers reaching out from all over the web, your service model needs to be responsive & wide-reaching without reinventing the wheel for each type of channel available.
"Great open communication, project management skills, and are willing to work with a company that is dynamic in nature."
Bryan Beck, CIO